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West Park

4.7 out of 5
(216) 307-3005
Monday-Friday:
7:30 a.m. - 5 p.m.
13719 Lorain Ave,
Cleveland, OH, 44111

Doctors and Staff at West Park

Fabian D. Rodriguez

Fabian Rodriguez

Primary Care

Joy Marshall, MD, MA

Joy Marshall

Primary Care

Bradley Backoff, DPM

Bradley Backoff

Podiatry

Ondobo Charles

Charles Henri Mbala Ondobo

Primary Care

Ken Bryner

Ken Bryner

Geriatrics , Internal Medicine

Services at West Park

Specialists
  • Acupuncture
  • Behavioral Health
  • Cardiology
  • Dermatology
  • Endocrinology
  • Gastroenterology
  • Infectious Disease
  • Nephrology
  • Neurology
  • Nutritionist
  • Ophthalmology
  • Optometry
  • Podiatry
  • Primary Care
  • Psychiatry
  • Pulmonology
  • Radiology
  • Rheumatology
  • Urology
  • Wound Care
On-Site Services
  • Case Management
  • Diagnostics
  • Hearing Impaired
  • Imaging Services
  • Nuclear Stress Test
  • Pacemaker Checks
  • Patient Benefit Navigators
  • Prescription Services
  • Skilled Nursing
  • Social Work
  • Translation Services
  • Transportation
Languages
  • English
  • Spanish

Events at West Park

There are no upcoming events at this location at this time.

Insurances Accepted at West Park

FAQs

How do I schedule a tour?

Scheduling a tour is easy! You can book a tour any time by clicking the "Book Now" button at the top of the page. 

How do I sign up for my first appointment?

Give us a call at 1-844-892-2273 or click “Book Now” and fill out the form. We’ll help you get your first appointment scheduled right away.

Where can I find events in my area?

Come see us at the center. We have Bingo, yoga, workshops on Medicare 101, heart health, and so much more. When events are available, you can view and RSVP in the Events section on this page. Or click here to find the full list of events happening now.

What is Medicare Advantage?

Medicare Advantage is one of the four parts of Medicare. Medicare Advantage is called Part C. It includes Part A and B, and often extra benefits. You will need to have a Medicare Advantage plan that we take in order to choose us as your Primary Care Physician. Do you have questions about Medicare Advantage? Contact 1-844-892-2273 for more information.

What is Value-Based Care?

Value-based healthcare providers, like Dedicated Senior Medical Center, are rewarded when patients are healthy. When we manage and coordinate your care, we can focus on your health outcomes and improve the quality of your care.

What is VIP service?

At Dedicated Senior Medical Center, VIP service means that you get the personalized care that you need, when you need it. We give you access to your doctor 24/7, same-day appointments, and more.

How often can I see my doctor?

We want you to meet with your doctor often so that we can keep you well. Most patients come in at least once a month. You will have access to your doctor 24/7, especially when you need them most. We welcome walk-in and same-day appointments.

Which medical specialties are offered at Dedicated Senior Medical Center?

Our specialists work side-by-side with our doctors to care for each patient individually. If you need an off-site specialist, we will make it easy by referring you to one of our trusted partners. We will even help you make the appointment.

Do you perform any testing in the office?

At Dedicated Senior Medical Center, we provide tests and screenings right here in our centers. You don’t have to go to multiple places to get them done. All our centers have the latest technology, so you get results fast.

Do I need to visit a pharmacy for my medication?

Get the prescriptions you need fast, right in our centers. You and your doctor will have a chance to discuss how and when to take your medications. Your care team can help you with any concerns you may have about them.

I don’t have a way to get to my appointment. What can I do?

Our centers coordinate door-to-doctor transportation for your appointments or a last-minute visit. Contact your center for more details.

Reviews for West Park

4.7 out of 5
437 reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our patient experience ratings.

Rating Breakdown

Likely to recommend to friend or family
4.7
Likely to continue using in the future
4.8
Overall care received
4.8
Amount of time spent
4.8
Ability to listen carefully
4.8
Cares about you as a person
4.6
Trust to take care of your needs
4.7

Patient Comments

4.7 out of 5 (437 ratings, 179 comments)
Mar 28, 2025

Treated as if I mattered


Mar 28, 2025

Needed an appointment. Got one next day. Staff is so friendly, caring and helpful . Dr Rodriguez listens and prescribed what was appropriate


Mar 26, 2025

Attentive and efficient care


Mar 25, 2025

My doctor really cares about me and my well-being


Mar 25, 2025

Every one is awesome polite and nice and DrKen is awesome takes his times with u listens to what you have to say


Mar 25, 2025

I felt that doctor and staff have my best interest at heart.


Mar 21, 2025

The doctors and nurses and office personnel


Mar 12, 2025

Everyone really cares and listens


Mar 12, 2025

Dr. Rodriguez is thorough and patient. He explains things in plain terms, and gives me options.


Mar 7, 2025

The fast and courteous service and complete services that I always think experience


Mar 7, 2025

Doctor Joy was very thorough listening .Gave me answers to my all concerns. Staff was very good getting me rides,very pleasant. I got everything completed in 1 day. Coordinator set up x-ray quickly.


Mar 4, 2025

The staff are super helpful. And Ken was very helpful


Mar 4, 2025

Great Doctor and friendly Staff


Feb 27, 2025

Dr.Ken was awesome allot better than dr. Walker the took his time withme and listen to all my question definey going back too him


Feb 25, 2025

Light and attentive care from doctors and nurses. All staff are friendly and helpful.


Feb 24, 2025

The ongoing concern regarding your visit's pleasantness & well-being


Feb 22, 2025

All the staff are very generous they really take care of the patients


Feb 21, 2025

Excellent Customer Service provided by Dr. Joy Marshall


Feb 21, 2025

the attention of the staff and the doctor


Feb 20, 2025

Respect, consideration, love


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Verified Ratings and Reviews Powered by Ratings.MD

Services may vary by location. Subject to change without notice. Limitations, co-payments, and restrictions may apply. Some services are not covered under all plans. Check plan documents for details.

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