
West Park
7:30 a.m. - 5 p.m.
Cleveland, OH, 44111
Events at West Park
Insurances Accepted at West Park
FAQs
- How do I schedule a tour?
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Scheduling a tour is easy! You can book a tour any time by clicking the "Book Now" button at the top of the page.
- How do I sign up for my first appointment?
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Give us a call at 1-844-892-2273 or click “Book Now” and fill out the form. We’ll help you get your first appointment scheduled right away.
- Where can I find events in my area?
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Come see us at the center. We have Bingo, yoga, workshops on Medicare 101, heart health, and so much more. When events are available, you can view and RSVP in the Events section on this page. Or click here to find the full list of events happening now.
- What is Medicare Advantage?
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Medicare Advantage is one of the four parts of Medicare. Medicare Advantage is called Part C. It includes Part A and B, and often extra benefits. You will need to have a Medicare Advantage plan that we take in order to choose us as your Primary Care Physician. Do you have questions about Medicare Advantage? Contact 1-844-892-2273 for more information.
- What is Value-Based Care?
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Value-based healthcare providers, like Dedicated Senior Medical Center, are rewarded when patients are healthy. When we manage and coordinate your care, we can focus on your health outcomes and improve the quality of your care.
- What is VIP service?
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At Dedicated Senior Medical Center, VIP service means that you get the personalized care that you need, when you need it. We give you access to your doctor 24/7, same-day appointments, and more.
- How often can I see my doctor?
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We want you to meet with your doctor often so that we can keep you well. Most patients come in at least once a month. You will have access to your doctor 24/7, especially when you need them most. We welcome walk-in and same-day appointments.
- Which medical specialties are offered at Dedicated Senior Medical Center?
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Our specialists work side-by-side with our doctors to care for each patient individually. If you need an off-site specialist, we will make it easy by referring you to one of our trusted partners. We will even help you make the appointment.
- Do you perform any testing in the office?
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At Dedicated Senior Medical Center, we provide tests and screenings right here in our centers. You don’t have to go to multiple places to get them done. All our centers have the latest technology, so you get results fast.
- Do I need to visit a pharmacy for my medication?
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Get the prescriptions you need fast, right in our centers. You and your doctor will have a chance to discuss how and when to take your medications. Your care team can help you with any concerns you may have about them.
- I don’t have a way to get to my appointment. What can I do?
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Our centers coordinate door-to-doctor transportation for your appointments or a last-minute visit. Contact your center for more details.
Reviews for West Park
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our patient experience ratings.
Rating Breakdown
Patient Comments
Services may vary by location. Subject to change without notice. Limitations, co-payments, and restrictions may apply. Some services are not covered under all plans. Check plan documents for details.
Mar 28, 2025Treated as if I mattered
Mar 28, 2025Needed an appointment. Got one next day. Staff is so friendly, caring and helpful . Dr Rodriguez listens and prescribed what was appropriate
Mar 26, 2025Attentive and efficient care
Mar 25, 2025My doctor really cares about me and my well-being
Mar 25, 2025Every one is awesome polite and nice and DrKen is awesome takes his times with u listens to what you have to say
Mar 25, 2025I felt that doctor and staff have my best interest at heart.
Mar 21, 2025The doctors and nurses and office personnel
Mar 12, 2025Everyone really cares and listens
Mar 12, 2025Dr. Rodriguez is thorough and patient. He explains things in plain terms, and gives me options.
Mar 7, 2025The fast and courteous service and complete services that I always think experience
Mar 7, 2025Doctor Joy was very thorough listening .Gave me answers to my all concerns. Staff was very good getting me rides,very pleasant. I got everything completed in 1 day. Coordinator set up x-ray quickly.
Mar 4, 2025The staff are super helpful. And Ken was very helpful
Mar 4, 2025Great Doctor and friendly Staff
Feb 27, 2025Dr.Ken was awesome allot better than dr. Walker the took his time withme and listen to all my question definey going back too him
Feb 25, 2025Light and attentive care from doctors and nurses. All staff are friendly and helpful.
Feb 24, 2025The ongoing concern regarding your visit's pleasantness & well-being
Feb 22, 2025All the staff are very generous they really take care of the patients
Feb 21, 2025Excellent Customer Service provided by Dr. Joy Marshall
Feb 21, 2025the attention of the staff and the doctor
Feb 20, 2025Respect, consideration, love